Queue management systems

Virtual Ticket Dispensers

Any Android Tablet or iPad could be used as a queue management system ticket dispenser. Or if you have already a touch-screen kiosk from any brand, it could be used as your new queue management system ticket dispenser with Q-smart.

When your customers try to take ticket from any service, system asks their name, surname, nickname, car plate number, mobile phone number etc. to register them to queue without the need for a printed ticket. Then they called by given personal information which are showing on TVs.

Physical Ticket Dispensers

22″ or 19″ touch-screen queue management systems ticket dispensers meets your all queue management needs with its innovative appearance and technology.

All the hardwares and softwares needed are integrated into the system. With its built-in web and database server, it manages your system without the need for any additional hardware or software.

You can take printout tickets for many years without any maintenance needs and ink shortages with the industrial type thermal printer with autocutter. You can instantly change ticket templates and content printed via Web-based ticket template management.

Desktop Ticket Dispensers

Desktop ticket dispensers are designed for businesses where has receptionist for distibuting tickets. A desktop thermal pos printer is provided with the system and is installed on the receptionist’s computer like a normal printer.

System has an integrated web page for selecting and printing tickets from your services. Your receptionist open web page of ticket dispenser from their own computer then give the ticket number to your customers.

All the hardwares and softwares needed are integrated into the small application server delivered with your system. With its built-in web and database server, it manages your system without the need for any additional hardware or software.

Customer Routing Screens

You can turn any Smart TV, Android TV Box, Apple TV, Amazon TV Stick or computer, in brief, any product with a web browser, into a queue management system customer routing screen.

As in traditional queue management systems, you can display the ticket number or the phone number, surname, nickname, car plate number or tax number of your customers to call.

Customer routing screen is presented with integrated RSS and weather forecast services. Thanks to the customizable RSS solution, copy any URL address from any RSS server then paste it into the system easily.

Staff/Room Screens

You can use any hardware with a web browser (ipad, android tablet, Smart TV, TV Stick, Apple TV) as a staff/room screen in your queue management system.

You can customize the counter display as you wish. Staff name and position, counter number text and size, font styles, colors, background images, videos can be customizable.

Ticket number can be anounced with sound when ticket is calling from Staff/Room or customer routing screens. You are free to customize grammar or words to be gently.

Customer Call Terminals

Q-smart is offered with an integrated call terminal applications for calling the customers for serving.

You just need to write queue management system ip address on the any web browser of your smart phone, tablet, laptop or desktop computer.

The functions of the customer call terminals are; call next ticket, call manual ticket, transfer, postpone, park and recall ticket. In the user interface, it displays the called ticket number informations, staff informations, elapsed time for last call and the waiting total ticket numbers.